Customer Care

Customer Service at American Energy Suppliers begins each day with the sole focus of making sure you, whether a previous, current or future customer, feel completely serviced and acknowledged each and every time you reach out to us.

We are prepared to assist you with any energy issues you may encounter, whether simple or comprehensive by utilizing our longstanding knowledge of the energy industry and by valuing every piece of communication we receive from our customers. It is of the utmost importance we make sure you are not only heard and understood, but any inquiries you have are dealt with fairly, efficiently and quickly.

Our area is staffed to provide excellent communication in English and Spanish as well as take ownership of our customers’ inquiries until resolved to their satisfaction. Quick response times ensure your needs will always be met in a timely manner, with results delivered honestly and ethically.

Simply put, at American Energy Suppliers, our main objective is to ensure you feel satisfied knowing we did an exemplary job of assisting you.

If you have already enrolled and have questions regarding your bill, enrollment or anything related, you can reach our Customer Service department at:

888-858-1476
help@americanenergysuppliers.com

Monday to Friday
9:00 am - 5:00 pm EST